Privacy policy

Privacy Policy

ISIR (hereinafter referred to as “this website”) recognizes the importance of personal information and is committed to using and protecting such information appropriately. We hereby state our policy regarding the protection of personal information as follows.

When you contact us through inquiry forms or place orders via our online store, you may be required to provide personal information such as your name and email address. This information will be used solely for responding to inquiries and providing necessary information via email or other means, and will not be used for any purposes other than those stated at the time of collection.

1. Definition of Personal Information

“Personal information” refers to information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained therein, or information that can be easily cross-referenced with other information to identify a specific individual.

2. Collection of Personal Information

This website may collect personal information when customers purchase products or submit inquiries.

Personal information is collected in a lawful and fair manner, with the purpose of use clearly stated in advance.

The personal information collected by this website includes, but is not limited to:

  • Name

  • Address

  • Phone number

  • Email address

  • Shipping information

  • Transaction history and details related to transactions with this website

3. Use of Personal Information

The purposes for which personal information collected by this website is used are as follows:

  • Confirmation and verification of orders

  • Confirmation and verification of product shipment

  • Responding to inquiries

Personal information will not be disclosed or provided to third parties without the customer’s consent, except in the following cases:

  • When required by laws or regulations, or when cooperation is necessary with national or local government authorities or their contractors in carrying out legally prescribed duties

  • When necessary to protect the life, body, or property of an individual, and obtaining consent from the individual is difficult

  • When the customer has given consent

  • When outsourcing operations to contractors or partners who have entered into confidentiality or non-disclosure agreements in advance

  • When disclosing necessary information to financial institutions for payment processing of products or services

4. Management and Protection of Personal Information

Personal information entrusted to us is managed securely by service providers through reasonable organizational, physical, human, and technical measures. In addition, this website handles personal data appropriately in accordance with relevant laws and regulations, and takes necessary measures to prevent unauthorized access, loss, alteration, or leakage of personal information.

5. Disclosure, Correction, and Deletion of Personal Information

Requests for disclosure, correction, or deletion of personal information may be made through the contact information listed below. Such requests will be handled within a reasonable scope after verifying that the requester is the individual concerned.

6. Use of Cookies

This website may use cookies to provide better services to customers. Cookies do not enable the collection of personally identifiable information and do not infringe upon customer privacy.

If you do not wish to accept cookies, you may change your browser settings accordingly.

Cookies are pieces of information sent from a server to a customer’s browser and stored on the hard drive of the customer’s computer.

7. Use of SSL

When entering personal information, this website uses SSL (Secure Sockets Layer) technology to ensure security and prevent interception, interference, or tampering of data.

SSL encrypts transmitted information to prevent eavesdropping and data alteration, enabling safer transmission of information.

8. Contact Information

For inquiries regarding personal information, please contact:
info@isir.jp

9. Changes to This Privacy Policy

This website reserves the right to revise this privacy policy in response to changes in collected personal information, purposes of use, or other policy content. Any changes will be announced through updates to this page.