Legal notice
Seller
ISIR
Representative
Takeshi Matsuoka
Business Address
N’s Court B, 4-2-7 Kyodo, Setagaya-ku, Tokyo 156-0052, Japan
Phone Number
+81-80-1629-1680
Email Address
Additional Fees
Shipping fees will be added to the total purchase amount.
For payments made via bank transfer, any transfer fees are the responsibility of the customer.
Payment Methods and Timing
Accepted payment methods and the timing of payment will be displayed on each product page and during checkout.
Delivery Time
Products will be shipped after payment is confirmed.
The estimated delivery time will be indicated on each product page.
Delivery Method
Products will be delivered via designated shipping carriers.
Returns and Cancellations
Returns or exchanges are accepted only in cases where the product is defective, damaged during shipping, or otherwise faulty upon arrival.
In such cases, please contact us at info@isir.jp within 3 days of delivery, and the item must be unused.
For returns or exchanges due to initial defects, return shipping costs will be covered by us.
Returns or exchanges will not be accepted under the following circumstances:
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Damage caused by the customer
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Incorrect orders or dissatisfaction due to personal preference (e.g. size, appearance, or image difference)
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Items that have already been used
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Products purchased through channels other than this website
Thank you for your understanding.